Sarah Brown
Mellow Mushroom has received mixed reviews from its employees. While some praise the restaurant for its positive work environment, others criticise it for poor management, inconsistent scheduling, and low pay. Based on over 1,400 reviews, the company has an overall rating of 3.6 out of 5 stars, indicating that most employees have a good working experience. However, the rating for compensation and benefits is lower, at 2.6 out of 5. Employees have reported that the job can be stressful, with one mentioning that food consistently takes over an hour to prepare, directly impacting their pay. On the other hand, some have praised the company for promoting the development of social skills and conflict management abilities, with one long-term employee citing the creativity and atmosphere as reasons for their positive experience.
| Characteristics | Values |
|---|---|
| Overall Rating | 3.6/5 stars |
| Employee Recommendation | 54% |
| Outlook | 44% positive |
| Best Roles | Pizza Maker, Waitress, Pizza Cook |
| Compensation & Benefits Rating | 2.6/5 |
| Work Environment | Fast-paced, stressful, inconsistent hours |
| Management | Poor, unaccommodating, inflexible |
| Training | Poor |
| Service Standards | Poor |
| Turnover Rate | Low |
| Staff | Easygoing |
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Mellow Mushroom has a 3.6/5 star rating from employees
Mellow Mushroom has received a 3.6/5 star rating from employees, with 54% of employees saying they would recommend working at the company to a friend. This rating is based on over 1400 reviews and indicates that most employees have a good working experience at the company.
Employees have praised the company for its easygoing staff and clientele, as well as the development of social skills and conflict management abilities. One employee review mentions that they love the people they work with, the atmosphere, and the creativity. They also note that the location they work at has a very low turnover rate, which is rare for a restaurant in their area.
However, some reviews highlight issues with management, inconsistent hours, and low pay. Some employees have mentioned that the company is poorly managed, with constant drama and complaining on the management end. In addition, the hours can be random and inconsistent, and the pay is described as "livable" but with better-paying, less stressful jobs available in the immediate area.
Overall, Mellow Mushroom's employee rating is in line with the average for employers within the Restaurants & Food Service industry, which stands at 3.7 stars.
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Employees report inconsistent hours and low pay
Mellow Mushroom employees have reported inconsistent hours and low pay, with a compensation and benefits rating of 2.6 out of 5. While some reviews mention "flexible hours", others note that the hours can be "random and inconsistent", with employees often having to stay beyond their scheduled shift end times.
One review states that the pay is "garbage" and that there are no benefits. Another mentions that the pay is "livable" but that there are many better-paying and less stressful jobs in the same area. This review also mentions the stress caused by monthly contests held by corporate to see which store can sell the most of a specific item, with servers and bartenders receiving nothing if they don't meet the mark, while managers get bonuses.
Despite these issues, Mellow Mushroom has an overall employee rating of 3.6 out of 5 stars on Glassdoor, based on over 1,400 reviews. This rating is in line with the average for employers within the Restaurants & Food Service industry. Some employees have shared positive experiences, with one mentioning that the location they work at has a very low turnover rate and that they love the people, atmosphere, and creativity.
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The work environment is described as stressful
Mellow Mushroom has received mixed reviews from its employees, with some describing the work environment as stressful. The company has an overall rating of 3.6 out of 5 stars on Glassdoor, based on over 1,400 reviews. While some employees have reported a positive work experience, highlighting the development of social skills and conflict management abilities, others have mentioned consistent challenges.
The work environment at Mellow Mushroom has been described as fast-paced and stressful by several employees. One review mentions that food consistently takes over an hour to prepare, directly impacting the servers' and bartenders' pay and tips. The same review also highlights the poor training, hiring, and service standards, as well as an unorganized kitchen and dish pit, all of which contribute to a stressful work environment.
Another review mentions the challenges of working in a demanding hospitality job and the difficulty of maintaining high morale during staff shortages. The employee also mentions the struggle to avoid burnout, which is a common concern in the industry. It is important to note that the reviews seem to vary across different locations, indicating that the work experience may differ from one Mellow Mushroom restaurant to another.
While some employees have praised the company, others have expressed concerns about the pay and benefits. Some reviews describe the pay as "garbage" and mention the lack of benefits. There is also criticism about the management, with employees feeling that there are double standards and a lack of flexibility. The management is also perceived as inconsistent, with frequent changes that contribute to an overall stressful work environment.
Despite the criticisms, it is worth noting that Mellow Mushroom's overall rating is still within one standard deviation of the average for employers within the Restaurants & Food Service industry. This suggests that while there are areas for improvement, many employees still have a positive work experience at Mellow Mushroom.
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Employees enjoy working with their colleagues
Mellow Mushroom employees seem to enjoy working with their colleagues. One employee review mentions that the restaurant has a "very low turnover rate", which is rare for a restaurant in their area, and that they "love the people [they] work with". Another employee mentions that they left the service industry but missed Mellow Mushroom so much that they came back part-time.
The company has an overall rating of 3.6 out of 5 stars, based on over 1,400 reviews, indicating that most employees have a good working experience. 54% of employees would recommend working at Mellow Mushroom to a friend, and 44% have a positive outlook for the business. The best reviews have been left by employees working as pizza makers, waitresses, and pizza cooks.
While some reviews mention issues with management, pay, and stressful work environments, others highlight the flexibility of hours and the ability to get shifts covered when needed. Some employees also appreciate the opportunity to develop social skills and conflict management abilities, as well as gain experience in a fast-paced environment.
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Some employees feel they've gained valuable skills
Mellow Mushroom employees have shared mixed reviews about their experiences working at the company. While some employees have reported that they acquired valuable skills, others have criticised the company for issues such as poor management, inconsistent hours, and low pay.
Some employees have praised Mellow Mushroom for providing them with valuable skills and knowledge. One employee highlighted the opportunity to develop practical skills alongside academic learning. They mentioned that the job allowed them to apply classroom concepts to real-world customer interactions, enhancing their understanding and giving them a head start in their career. This suggests that Mellow Mushroom offers a conducive environment for skill development and the application of theoretical concepts in a practical setting.
In addition to skill development, some employees have also appreciated the flexibility that Mellow Mushroom offers. One employee mentioned that the company provides flexible hours, which can be beneficial for those balancing work with other commitments. This flexibility can be especially valuable for students or those with dynamic schedules. Football season, for instance, is noted as a busy but fun time, with employees having the option to adjust their shifts or find coverage if needed.
Mellow Mushroom also fosters an easygoing work environment, attracting a laid-back staff and clientele. This atmosphere can contribute to a positive work experience and may promote better staff retention, as suggested by one employee who returned to Mellow Mushroom after exploring a different line of work. The company's overall rating on Glassdoor, 3.6 out of 5 stars, indicates that a majority of employees have a good working experience, with some specifically praising their time as pizza makers, waitresses, and pizza cooks.
While there are positive aspects to working at Mellow Mushroom, it's important to acknowledge that some employees have faced challenges. Criticisms include inconsistent hours, low pay, lack of benefits, and poor management. Some employees have expressed concerns about the demanding nature of the job, with one review highlighting the challenge of keeping morale high while dealing with staffing shortages. There are also mentions of double standards among management and a lack of flexibility in certain locations. These issues may contribute to a stressful work environment, which could impact employee satisfaction and retention.
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Frequently asked questions
Mellow Mushroom has a rating of 3.6 out of 5 stars on Glassdoor, based on over 1400 reviews. 54% of employees would recommend working at Mellow Mushroom to a friend. Employees have praised the social skills and conflict management skills the job promotes, as well as the easygoing staff and clientele. However, some reviews have criticised the pay and stressful work environment.
Working hours at Mellow Mushroom can be random and inconsistent. For example, a server may be scheduled to leave at 8 pm but does not end up leaving until 11 pm.
Mellow Mushroom offers flexible hours and free food for employees.
