Michael Davis
Mushroom Supplies is a company that provides products and equipment for mushroom cultivation. The company offers a range of mushroom grow kits, including the popular Grow Kit In-A-Bag™, which allows for high yields and simple setup. While some customers have praised the quality of their products and reported quick colonization times and substantial yields, others have complained about shipping delays, product contamination, and poor customer service. With a rating of 2.4/5 on Trustpilot, the company has received mixed reviews, with some customers expressing dissatisfaction with their purchases and others reporting successful mushroom cultivation. In this response to the question Is Mushroom Supplies legit?, we will explore customer reviews, product offerings, and the company's reputation to assess the legitimacy of Mushroom Supplies.
| Characteristics | Values |
|---|---|
| Trustpilot Rating | 2.4/5 |
| Number of reviews on Trustpilot | 10 |
| Reviews | Mixed |
| Customer Service | Mixed reviews, some say it's terrible, others say it's good |
| Shipping | Delays reported by some customers |
| Contamination | Some reports of contamination |
| Product Quality | Mixed reviews |
| Return Policy | Return shipping costs are covered by Mushroom Supplies if the item is faulty or contaminated |
| Wholesale | Available |
| Product Range | Grow kits, sterilized grain substrate, micron filter patches, cultivation accessories, apparel, gift cards, monotub grow kits, humidity domes, growing media, spawn bags, lab equipment, etc. |
| Customer Testimonials | Quick colonization times, substantial yields, easy to use, high-quality products |
Explore related products
What You'll Learn
Poor reviews on Trustpilot
Mushroom Supplies has received a significant number of poor reviews on Trustpilot, with an overall rating of 2.4 out of 5 stars. Many customers have expressed dissatisfaction with the company's products and customer service.
One common complaint is that Mushroom Supplies often sends incorrect or faulty products. For example, one reviewer mentioned that they ordered a grain bag, but received dirt instead. Another reviewer stated that they received a dry and contaminated grain bag that failed to colonize, resulting in no mushroom growth.
Delays in shipping and poor customer support are also frequently mentioned in the negative reviews. Customers have reported instances where the company took several days or even longer to respond to inquiries, and some have accused Mushroom Supplies of deliberately delaying shipments.
Additionally, several reviews highlight issues with contamination and slow colonization times. Some customers have experienced contamination in their grow bags, leading to mould and dry rot. Others have reported waiting months without seeing any mushroom growth, even when following the provided instructions carefully.
The reviews also mention discrepancies between the how-to guides and the video instructions provided by Mushroom Supplies, making it challenging for customers to effectively use their products.
Overall, while some reviewers have acknowledged the potential benefits of Mushroom Supplies' products for mushroom cultivation, the poor reviews on Trustpilot highlight significant concerns about product quality, shipping, and customer service.
Mushroom Woes: Why Sour Taste?
You may want to see also
Shipping issues and delays
Several customers have reported shipping issues and delays with Mushroom Supplies. One customer claimed that the company falsely advertised same-day shipping, as their order took four days to be drop-shipped. The customer also stated that the company waited days to respond to their inquiry about the delivery delay and that the item had still not been shipped. Another customer reported that they had not received a reply from the company regarding an issue with their shipping address a month after contacting them.
Some customers have also reported receiving the wrong products or products that were contaminated or faulty. In one instance, a customer claimed that they ordered a grain bag, but received dirt instead. The company then sent the correct product, but the grain was dry and did not colonize. Another customer reported that the filter patches on the bags they ordered were discolored and eventually contaminated.
Mushroom Supplies offers free shipping on orders over a certain amount. The company is not responsible for lost, stolen, or undelivered returned parcels. For items showing contamination before use, the company provides a store credit or free replacement. However, contamination after inoculation is considered the customer's responsibility, as it may be due to issues with inoculation technique or contaminated genetics.
Mushroom Sales in Oregon: Legal or Not?
You may want to see also
Poor customer service
Mushroom Supplies has received poor customer service reviews on Trustpilot, with an average rating of 2.4/5 stars. Several reviews mention issues with shipping and delayed responses from the company. For example, one reviewer mentioned that they never received a reply after notifying the company of an incorrect shipping address, while another reviewer stated that their order took four days to ship, contrary to the company's promise of same-day shipping.
Other reviews cite issues with product quality and false advertising. One reviewer claimed that the company sent them the wrong product and that the replacement product they received was dry and ineffective. Another reviewer expressed disappointment in the product's how-to guide, stating that it skipped important steps and that the provided video instructions differed from the booklet's instructions.
Some reviewers have also reported issues with contamination and slow colonization times. In response to concerns about contamination, the company has stated that it is typically due to issues with inoculation technique or contaminated genetics, for which they do not take responsibility.
However, it is worth noting that there are also positive reviews for the company, with some customers praising the product's ease of use and substantial yields. Additionally, some customers have reported positive experiences with the company's customer service, noting that they found them to be responsive and helpful.
Medicinal Mushrooms: Natural Drugs or Just a Fad?
You may want to see also
Explore related products
$29.99
Product quality issues
Mushroom Supplies has received mixed reviews for its product quality. While some customers have praised the quality of the bags and substrates, others have complained about issues with their orders. Several reviews mention receiving the wrong product or experiencing mould and contamination issues.
One customer reported that they ordered a grain bag and received dirt instead. After receiving the correct product, they found that the grain was completely dry and failed to colonize. Another review mentioned that the how-to guide for their product skipped many steps, and the information in the videos differed from the booklet provided.
Additionally, some customers have reported issues with contamination, such as Trichoderma, which can impact the success of mushroom growth. In response to these concerns, Mushroom Supplies has stated that they will cover postage costs for returns if an item is faulty or contaminated before use. However, they do not take responsibility for contamination after inoculation, as this may be due to issues with inoculation technique or contaminated genetics.
On the other hand, some customers have had positive experiences with the product quality. One customer praised the Grow Kit In-A-Bag™, stating that it resulted in huge clumps of mycelium and eliminated the need for monotub setups, saving time and money. Another review mentioned that the MycoBoom product acted as "rocket fuel" for their mycelium, resulting in thick, healthy threads.
The company offers a range of products, including the popular Grow Kit In-A-Bag™ and Sterilized Grain Substrate, to support mushroom cultivation for both novice and experienced growers. They emphasize the high quality and ease of use of their products, with testimonials highlighting quick colonization times and substantial yields.
Overall, while there have been some negative experiences, Mushroom Supplies appears to offer a range of products that cater to different experience levels and have the potential to yield successful mushroom cultivation results.
Mushroom Mystery: Do All Fungi Have Nuclei?
You may want to see also
Positive reviews for MycoBoom
MycoBoom has received several positive reviews from customers. One customer praised the product, saying that it helped them go from “spore culture struggles to liquid culture luxury in one smooth move". They also highlighted the convenience of the self-sealing port and the generous 80cc size. The reviewer further added that MycoBoom outperformed other boosters they had tried, concluding that it is the "king of the hill".
Another reviewer shared their experience using MycoBoom, stating that it promoted rapid and healthy mycelium growth. They also appreciated the ease of use, noting that it was a smooth and straightforward process to inject the product and see results within a few days.
Customers have also praised the value for money that MycoBoom offers. One reviewer mentioned that a little goes a long way, and they were able to use it on a variety of plants, including annuals, perennials, trees, and shrubs. The reviewer also highlighted the ease of use and the clear instructions provided.
Additionally, customers have noted the durability of the product, stating that their plants grew strong and resilient with the use of MycoBoom. They also observed a significant increase in crop yield and believed that the product would last for years. Overall, customers have reported excellent results and found MycoBoom to be an effective and reliable booster for their plants and mushrooms.
Mushrooms: A Rich Source of Calcium?
You may want to see also
Frequently asked questions
Mushroom Supplies is a legitimate company that provides mushroom cultivation supplies and mycology equipment. They offer a range of products, including grow kits, sterilisation equipment, and laboratory instruments.
Customer reviews for Mushroom Supplies are mixed. Some customers have reported positive experiences, praising the quality of the products and the ease of use. However, others have complained about shipping issues, contamination problems, and poor customer service.
Mushroom Supplies offers a variety of products, including grow kits, such as the popular Grow Kit In-A-Bag™, sterilized grain substrates, Micron filter patches, cultivation accessories, and apparel. They also provide step-by-step video guides and offer commercial or bulk discounts.
Yes, there are several alternatives to Mushroom Supplies, including Shroom Supply, Myco Supply, and Aussie Mushroom Supplies. These companies offer similar mushroom growing kits and supplies.
Mushroom Supplies offers free shipping on orders over a certain amount. They will cover postage costs for returns if an item is faulty or contaminated. However, they are not responsible for lost, stolen, or undelivered returned parcels.
